Turns supplier corrective action request tracking into a visible operating queue so every material supplier issue requiring corrective action receives accepted containment, cause, action, and effectiveness evidence by agreed deadlines.
The problem
Supplier defects generate emails and replacement shipments, but containment, root cause, corrective action, and effectiveness responses are rarely managed as one accountable request.
The focused product
A focused supplier corrective action request tracking workflow that makes ownership, evidence, exceptions, and the next action visible.
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Definitions and calculations for useful metrics for small manufacturers and lean quality teams, with concrete fields, decision rules, and implementation steps.
A spreadsheet-versus-software decision guide for small manufacturers and lean quality teams, with concrete fields, decision rules, and implementation steps.
